You can manually arm or disarm the alarm system from the Alarms page > Alarm Configurations.

The Arm Indefinitely (24/7) and Disarm Indefinitely (Off) buttons allow you to arm or disarm the alarm system for as long as you wish.

Arm Indefinitely (24/7): Select this button to arm the alarm system. The alarm system remains armed until you disarm it manually or select the Schedule button to follow the alarm schedule.

Disarm Indefinitely (Off): Select this button to disarm the alarm system. The alarm system remains disarmed until you arm it manually or select the Schedule button to follow the alarm schedule.

The Disarm Temporarily and Arm Temporarily buttons allow you to temporarily disarm or arm the system until the next alarm schedule function takes effect.

Arm Temporarily: Select the Arm button to override the alarm schedule and immediately arm the alarm system. The system remains armed until the alarm schedule is expected to disarm the system again.

Disarm Temporarily: Select the Disarm button to override the alarm schedule and immediately disarm the alarm system. The system remains disarmed until the alarm schedule is expected to arm the system again.

Select the Schedule button to immediately follow or resume the alarm schedule. Please note that you must have an alarm schedule first.

This section describes all of the available methods for arming and disarming Solink alarms, in addition to how to arm before an alarm is triggered vs. after.

The following methods allow you to arm/disarm alarms before the alarm has been triggered:

With the correct permissions, you can login to the Solink iOS and Android apps to arm/disarm. There are options to temporarily disarm (for example, during an overnight delivery) or disarm indefinitely (for example, ahead of closing a location).

See the Mobile Apps section further below in this article for more information.

You can arm and disarm via an on-site phone (similar to a traditional pin pad, but using a phone). Please note that this option is currently only available with our premium monitoring alarm service.

When an alarm is triggered, Solink calls the phone number. Anyone can answer, enter a PIN and disarm for a designated period of time (e.g., 30min). If a PIN is not entered within 90 seconds, or an incorrect PIN is tried twice, the alarm is still created and sent to our monitoring partner for video verification.

For more information, see Phone Arm/Disarm.

Configure Guest Access to allow employees, third parties, etc. to disarm a location with their phone. As a guest, an authorized person is allowed to text a number to disarm the location.

Scheduled exceptions allow you to disarm the system for a period of time outside of the alarm schedule.

Exceptions can be enabled for all alarm cameras, or only a few (for example, disarm the delivery door, but keep the cash office camera armed). Exceptions can be used for holidays, deliveries, etc. and can be scheduled to repeat or occur once.

The following methods allow you to disarm alarms after the alarm has been triggered:

If an active alarm has been triggered, you can view it from the Recent Alarm Events section on the Alarms tab. You can disarm the event from here and specify the length of time to disarm (for example, 30 minutes).

For more information, see Temporarily Disarm an Open Alarm.

See the following for how to arm/disarm in the Solink mobile apps: