Congratulations on choosing Solink as your trusted security solution! Check out this article to get started and jump into the basics of using our software.

If you need help with something along the way (or at any time), don't hesitate to reach out to our team.

The easiest way to contact us is through Live Chat - select the chat bubble while logged into your account at solinkcloud.com, or right from here (Solink Help Center) to reach us:

Still need more contact information? Click the following button to learn more.

Let's start with the basics of Solink - in other words, things every user should know.

You can log in to your Solink account at solinkcloud.com. All you need is your username and password:

If you forgot your password or aren't sure where to get your login credentials, check the How to Log in to Solink guide below first. Reach out to us afterwards if you still need login help.

Start from the Video page to watch footage from any of your cameras across your locations.

Here's a quick breakdown of the Video page basics:

Want to learn more about the Video page and how to navigate Solink's video player? Watch a quick video below to start.

Check out our guides if you want to learn more about the Video page:

You can view multiple cameras at the same time:

Just select the videos you want to watch from the Video page via the Select button:

You can also add more cameras while in the video player from the right-side of the screen:

The Multi-View guide below covers the same content, but you can visit the link and save it for later if you need to reference these instructions at any time.

Scrolling through hours of video is a lot of work. But you can speed up your search with Solink's Motion Search feature, which allows you to pinpoint an area of the camera and skip directly to whenever motion occurred in that area.

Check out the video below to learn more about Motion Search.

We also have a Motion Search guide available if you want to dive in a bit more.

You can save a clip to the Solink cloud.

Select the Save Clip button in the video player to save a custom video clip:

It is important to save before the footage is no longer available, as per your camera's retention period. Retention determines how long you can access HD and SD video before it expires (see Video Retention for more information).

Check out our Saving Clips Guide below to learn more about how you can save and manage your saved clips:

Once you have saved a clip, it is accessible on the Clips page:

To learn more about the Clips page, including how to search and filter for saved clips, see the Clips Page Guide below.

Events pair data - such as POS transactions - and video footage together. You can access all of your events right from the Events page in Solink:

The Events page is your hub for data and there are many ways to search and filter the events you are looking for:

Check out the guides below if you want to learn more about how you can get the most out of your events:

You can display data from your video and POS systems on the Solink Dashboard page:

Learn more about the Dashboard page, how it integrates your data and how to create widgets via the link below:

Solink offers add-on services to further enhance your security experience. If you have any of the add-ons below, we've linked some guides to help you get started on your journey.

With Solink Video Alarms, you can arm the alarm system directly in Solink to protect your business.

Designate alarm contacts to receive alarm alerts or you can rely on our monitoring agents to review alarms and only reach out if there is a real threat to person or property.

Click the button below to get started learning about Video Alarms:

Solink is continuing to expand the suite of AI features to help you easily secure your business.

If you are subscribed to our AI Package, you can learn more about the various features you have access to via the guides linked below: