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Video Alarms Monitoring
Video Alarms Monitoring Overview
Video Alarms Monitoring Overview

Learn more about how you can subscribe to our Video Alarms Monitoring service here.

Ryley White avatar
Written by Ryley White
Updated over a week ago

Solink has partnered with a certified monitoring partner to provide Video Alarms Monitoring.

A trained Verification Agent reviews video footage in real time and determines whether there is a threat to person or property.

Terms and Definitions

Here are some terms we use in Video Alarms Monitoring:

  • Alarm Contact: Someone who is responsible as a point of contact for Solink’s Video Alarm Monitoring. Each location can have up to 5 Alarm Contacts. There is always a Primary Alarm Contact.

  • Verification Agent: A monitoring agent responsible for reviewing every video where motion is detected during an active alarm schedule. When reviewing a video their role is to answer the question, “Is there a threat to person or property?”.

  • Dispatch Agent: A monitoring agent responsible for dispatching police and contacting Alarm Contacts. After the Verification Agent reviews the video, and if it is not a false alarm, the Dispatch Agent handles all potential scenarios described below.

See the following articles for more information on Video Alarms Monitoring:

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