Solink Sidekick AI provides you with an AI assistant capable of providing helpful information related to your camera footage and Dashboard widgets from any of your locations.
Solink Sidekick AI is currently available in beta on the Solink iOS app. You can request to join the beta here.
Sidekick uses artificial intelligence to assess the state of your store at the present point in time and help you gather important data, including:
Customer traffic.
If your employees are actively providing service to customers.
If there are any safety or health risks, with suggestions (if there is a spill on the floor, the AI provides a suggestion to mitigate the risk).
If employees are following business standards (wearing hairnet, uniform, etc.).
How to Access Sidekick
There are currently two areas in the Solink iOS app where you can access Sidekick:
Via Location/Camera Groups
To create a prompt related to a specific location, or location(s) within a camera group:
Navigate to the Video tab.
Choose a location you would like to launch with Sidekick OR a camera group. Swipe left on the location or camera group to reveal the green "speech bubble" icon.
Tap the green icon to launch Sidekick.
Via Dashboard Widgets
You can also create prompts for data related to any of your widgets. To open Sidekick for widgets:
Navigate to the Dashboard tab.
Tap the green "speech bubble" icon to launch Sidekick for the respective widget:
How to Create a Prompt for Sidekick
To create a prompt for Sidekick and receive an answer:
Tap the text box to open your device's keyboard:
Type your prompt. Take note of the following examples of "good" and "bad" prompts to improve the response:
Examples of "good" prompts include:
“Describe the state of my restaurant and highlight areas for improvement”
“How many vehicles are in the drive-thru at each location?”
“Tell me if there are any health and safety violations at my store?”
“Which locations have employees who are not wearing hair nets in food-prep areas?”
For widgets, you can simply type "summarize". Sidekick will summarize data from the widget:
Examples of "bad" prompts (avoid typing these kinds of prompts as they may not provide a helpful answer) include:
“Is anyone stealing?”
“What is the speed of service?”
“Tell me how many people have entered the store today”
“Did Alex the delivery driver pick up two pizzas or one?”
Tap the Ask AI button to send your prompt to Sidekick. You may need to wait a few moments to receive your response.
Tip: Use keyboard dictation to write prompts faster. For iOS you can do this in Settings > General > Keyboard > Enable Dictation.
How to Access and Review Past Chats
Each time a user sends a prompt to Sidekick, Solink creates an event and records information related to the prompt in the event.
You can access past Sidekick chats via the Events tab > AI sub-tab:
Events maintain the context of the conversation, allowing you to write follow-up prompts:
Tips to Improve your Prompts
Here are a few tips we recommend to improve your prompts and receive better answers:
Use detailed, clear, and specific instructions.
Create prompts relative to the present point in time (prompts that require Sidekick to observe something over a period of time will not yield a trustworthy answer).
Our AI has context retention - this means you can create follow up prompts to receive more detail later on.
Examples of "good" prompts include:
“Describe the state of my restaurant and highlight areas for improvement”
“How many vehicles are in the drive-thru at each location?”
“Tell me if there are any health and safety violations at my store?”
“Which locations have employees who are not wearing hair nets in food-prep areas?”
For widgets, you can simply type "summarize". Sidekick will summarize data from the widget:
Examples of "bad" prompts (avoid typing these kinds of prompts as they may not provide a helpful answer) include:
“Is anyone stealing?”
“What is the speed of service?”
“Tell me how many people have entered the store today”
“Did Alex the delivery driver pick up two pizzas or one?”
Software Requirements
Solink Sidekick AI is currently available on the following platforms:
Platform | Required Version |
Solink iOS App | iOS version 12.0 + |
FAQs
See the following frequently asked questions to learn more about Solink Sidekick:
Q: What is Sidekick?
A: Sidekick is an AI language model designed to understand and generate human-like text, enabling it to participate in conversations and answer questions in the context of your video and widget data in Solink.
Q: Can other people see my chat history with Sidekick?
A: Users with the permission to save private events (private clip creation) have the option to make chats private or public upon creation.
Q: Can I revisit existing chats with Sidekick later on and create additional prompts for these chats?
A: Yes. Sidekick has context retention - this means you can create follow up prompts to receive more detail later on.
Q: Can Sidekick browse the internet?
A: No, Sidekick cannot browse the internet in real-time. However it does use knowledge from the internet to help it understand the topics of your discussion (e.g., OSHA policies).
Q: Can Sidekick learn from its interactions?
A: Sidekick does not learn or retain information from individual user interactions for future sessions. Each session is independent.
Q: Can Sidekick create images?
A: Sidekick is only able to interpret images that you decide to share with it. Sidekick cannot create images.
Q: How does Sidekick handle personal data?
A: Sidekick is designed to prioritize user privacy. It does not store personal data shared during conversations. Conversations are not used to train future versions of the model.
Q: Is Sidekick free to use?
A: Sidekick is available for use either for free under the beta version or under different subscription models offered by Solink. Pricing and access may vary.