Solink

Ryley White

Learn how to troubleshoot a device or camera, or configure technical integrations with Solink.

Troubleshooting and Technical Information

Is your device offline? Start here to diagnose and fix the issue.

Troubleshoot Offline Solink System

Are your cameras offline? Use this guide to fix the issue.

Troubleshoot Offline Camera

Is your live monitor down? Use this guide to troubleshoot.

Troubleshoot Live Monitor

Error Message Troubleshooting

Replace Hard Drive on Solink Recording Device

See our troubleshooting guides if your Solink system, devices or cameras are offline.

Troubleshooting Topics

Understand the difference between Analog and IP cameras.

Identify your Camera Types

Use this article to see which recording device you have.

Identify Your Recording Devices

Solink Requirements (Supported Browsers + Mobile OS)

A list of quick tips to keep your Solink devices secure.

Security Recommendations

How to Clean Camera Lens

Technical topics including a list of supported browsers and security recommendations. 

Technical

Live Monitor Guide

Learn how to manage your HME system with Solink.

HME Integration

Set up health alerts to receive system and device health notifications.

Health Alerts

Set a new password for your Solink account.

Reset Password

A list of URLs we recommend to whitelist.

URLs to Whitelist

Learn how Solink people analytics can provide helpful data.

Axis and Hanwha Cameras: People Counting Configuration

SSO Integration

A variety of setup and configuration guides for Solink.

Setup + Configuration

See our main website at solink.com

Login and use Solink at solinkcloud.com

Login to Solink

Find answers and get help from Intercom Support and Community Experts

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