Follow the guidelines in this document to ensure our technician can perform a timely and stress-free installation that aligns with your timelines.
Note: The camera system is typically one of the final elements to be installed at a new location.
Ensure your location meets the following requirements prior to our technician’s visit:
The location has a stable and active internet service.
Solink domains are allowed by your network provider.
The location has permanent power and outlets to connect to that power.
Open port on managed network switch (if applicable), with port number shared with us.
If the location has existing cameras, please ensure an accurate NVR/camera credentials has been provided to your Solink Account Executive or Deployment Project Manager prior to the installation.
A dedicated area for the Solink Recording Device is in place, with direct access to a power outlet, and the current firewall/network router (network rack/shelf is recommended).
If the location has a drop ceiling, the grid must be installed and there must be enough tiles available for the number of cameras that are to be mounted.
Space is clear enough for technicians to maneuver with a ladder and/or scissor lift and technician can have full access to the networking area.
Painting has been completed (recommended to protect camera lens covers, but not required).
If county/city/state requires a low voltage permit and/or inspection, please ensure it is in place, or provide us with necessary contact information to arrange it.