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URLs to Whitelist

A list of URLs we recommended to whitelist.

Ryley White avatar
Written by Ryley White
Updated over a week ago

Please ensure to whitelist the URLs outlined on this page in order for Solink services to work correctly. If you have any firewalls that inspect all traffic, please ensure to disable inspection on the whitelist URLs.

If you have any additional questions, please contact our support team.

Client Application

Whitelist URL

Purpose

Date Added

Notes

Web application for accessing video / data / etc.

April 2021

API for client applications.

April 2021

For authentication of users to the system, if the user can do a wildcard - *.solink.direct, this would cover auth and relay.

April 2021

Web application will use auth.solink. direct for public IP check as well.

Public facing assets.

April 2021

Management Application

Whitelist URL

Purpose

Date Added

Notes

Web application for Licensing / Configuration.

April 2021

API for Licensing / Configuration / Authentication.

April 2021

Device Maintenance

Whitelist URL

Purpose

Date Added

Notes

Storage for software updates.

April 2021

API for health updates, recovery.

April 2021

Storage for configuration backups, important for device replacements.

April 2021

Remote device administration.

July 2021

February 2022

Central Transactions

Whitelist URL

Purpose

Date Added

Notes

Used by old mobile apps, Connect and central processor.

April 2021

Solink Connect pulling data from device queues in Solink Cloud.

April 2021

Solink Connect uploads events to Solink Cloud database.

April 2021

Solink central data processing.

April 2021

Solink central processing endpoint pre-2020.

April 2021

Cloud Image Storage

Whitelist URL

Purpose

Date Added

Notes

Camera thumbnails and transaction images.

April 2021

Camera thumbnails and transaction images.

July 2021

  • Required from the client side (ie. user computer).

  • Required in order to be able to save clips (as of Jul 2021).

Camera thumbnails and transaction images.

April 2021

Cloud Video

Whitelist URL

Purpose

Date Added

Notes

Cloud video API.

April 2021

  • Used by Shared Video Portal.

  • Used by Connect for cloud storage and sharing video with external users.

PUT/POST endpoint to upload video to cloud (used by aws-sdk).

April 2021

Cloud video playback.

April 2021

Remote Video Access (Optional)

Region

Whitelist URL

Purpose

Date Added

Notes

Wildcard (useful for future additions)

https://relay-%2A.solinkcloud.com

April 2021

USA

Used by Connect for video playback without requiring inbound access to the device.

April 2021

URL based on customer geographic region.

Canada

April 2021

Asia-Pacific

April 2021

Legacy

April 2021

Legacy

turn:turn-us-west-2.solinkcloud.com:3478

September 2023

turn:turn-prod-*.solinkcloud.com:3478

turn:turn-prod-ca-central-1.solinkcloud.com:3478

turn:turn-prod-us-west-2.solinkcloud.com:3478

turn:turn-prod-us-east-2.solinkcloud.com:3478

turn:turn-prod-ca-central-1.solinkcloud.com:3478

turn:turn-prod-eu-central-1.solinkcloud.com:3478

turn:turn-prod-ap-southeast-2.solinkcloud.com:3478

External Video Sharing

Whitelist URL

Purpose

Date Added

Notes

Shared Video Portal - for access by external users.

April 2021

NTP (Optional)

Whitelist URL

Purpose

Date Added

Notes

Network Time synchronization servers.

April 2021

NTP is mandatory to ensure the video times are accurate. If the user does not provide their own NTP server, then we can configure the public NTP server instead. Using the public server may cause time synchronization issues between video and data.

DNS (Optional)

Whitelist URL

Purpose

Date Added

Notes

  • 8.8.8.8

  • 1.1.1.1

Domain Name Server resolution servers.

April 2021

If the customer does not provide their own internal DNS servers, then we can configure the system to use a public DNS instead.

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