> For the complete documentation index, see [llms.txt](https://help.solink.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.solink.com/docs/understand-your-business/vehicle-wait-time/vehicle-wait-time-overview.md).

# Vehicle Wait Time Overview

**Vehicle Wait Time** allows you to leverage your cameras, POS system and drive-thru sensors to monitor drive-thru data and service thresholds across all of your locations.

<img src="https://1562067156-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlMN1EUQcXYfv7FYpGJWR%2Fuploads%2Fgit-blob-ff52a034da5fff8b383e84589a6ea11cb90f18ba%2Fb1ce864eb3879cf7.png?alt=media" alt="" width="560">

Vehicle Wait Time can help many different types of businesses track and use vehicle data, including:

* Quick-service restaurants
* Thrift stores (monitor vehicles dropping off/donating items)
* Banks with drive-thru service
* Oil change services (track total time vehicles spend at location)
* Mechanic garages

For quick-service restaurants especially, you can:

* See the **total amount of time** each vehicle spends at your drive-thru window.
* **Compare drive-thru performance** throughout different periods of the day (breakfast, lunch, dinner).
* Use **widgets to compare metrics** across your locations.
* Display **dashboards for employees** so that they can visualize drive-thru performance in relation to other locations.
* Pinpoint areas of improvement through POS data.
* Provide video evidence from new or existing cameras to back up assumptions.

***

## How it Works

Solink analyzes video from an outdoor camera to calculate the amount of time each vehicle spends at the drive-thru window.

Once the vehicle moves out of view of the drive-thru camera, Solink creates an event (you can review the event on the **Events** page, see [View and Filter Vehicle Wait Time Events](/docs/understand-your-business/vehicle-wait-time/filter-vehicle-wait-time-events.md) for more information).

Each event displays the total "window time" - this represents the total amount of time that the vehicle captured in the event spent at the drive-thru window.

You can review individual window time via the **event card** or within the **video player** when watching the event:

**Event Card**

![](https://1562067156-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlMN1EUQcXYfv7FYpGJWR%2Fuploads%2Fgit-blob-a4b0d9e602affd2d6f22f7d66e009d4f15b870b1%2F7294a1ce452649e8.png?alt=media)

**Video Player: Event Playback**

<img src="https://1562067156-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlMN1EUQcXYfv7FYpGJWR%2Fuploads%2Fgit-blob-3a48666f100296c44dcdfeeb345ab7e3ecbdd9a6%2Fe34c3f2bbf781a23.png?alt=media" alt="" width="560">

See the following topics for more information on Vehicle Wait Time:

* [Vehicle Wait Time Setup](/docs/understand-your-business/vehicle-wait-time/vehicle-wait-time-setup.md)
* [Filter Vehicle Wait Time Events](/docs/understand-your-business/vehicle-wait-time/filter-vehicle-wait-time-events.md)
* [Troubleshoot Vehicle Wait Time](/docs/understand-your-business/vehicle-wait-time/troubleshoot-vehicle-wait-time.md)


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