> For the complete documentation index, see [llms.txt](https://help.solink.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.solink.com/docs/understand-your-business/ai-features/service-display-monitor-getting-started/service-display-monitor-requirements-and-recommendations.md).

# Service Display Monitor: Requirements and Recommendations

This article outlines requirements, recommendations, and best practices to ensure your [Service Display Monitor](/docs/understand-your-business/ai-features/service-display-monitor-getting-started.md) (SDM) operates correctly.

## Basic Requirements

Please ensure that you meet **all of the requirements** outlined in this section before installing and using the SDM:

* Must be subscribed to Solink's [AI Package](https://solink.com/ai/)
* Must have at least one AI monitored zone for tracking vehicles, along with an **AI tag**. See [Enable Vision Analytics](/docs/understand-your-business/ai-features/vision-analytics/enable-vision-analytics.md) for more information on enabling a camera to track vehicles (not people) and [Zone Tracking](/docs/understand-your-business/ai-features/vision-analytics/zone-tracking-events.md) for more information on creating AI-monitored zones
* The SDM must remain powered 24/7

## Hardware Requirements

Additionally, ensure you meet the following hardware requirements:

* Ensure your cameras are fixed-view, aimed at the menu board and the pickup window. For more information, see the [**SDM camera placement guide**](/docs/understand-your-business/ai-features/service-display-monitor-getting-started/service-display-monitor-camera-placement-guide.md)
* Your Solink Recording Device must be equipped with an on-board AI-accelerator chip
* Must own a computer with:
  * A stable internet connection and a minimum of 4 GB RAM
  * Operating System: Windows/Linux/Mac
  * OS must be configured to not sleep to prevent the SDM/screen from sleeping during operation
* Monitor
* Keyboard and mouse (only required for initial setup)
* Mobile device with internet for QR code authentication

***

## SDM Recommendations

For optimal performance of the SDM, Solink recommends the following:

* **PC Hardware**: Use any mini-form factor PC with the minimum system requirements listed above. Consideration should be given to its ability to be mounted behind the monitor.
* **Monitor**: Any 28” or larger LED computer monitor with HDMI input.
* **120v Power Source**: Non-switched power outlet. The SDM must remain powered 24/7. Ensure the SDM is connected to a sustained power source and remains powered on during the night.
* **Mounting**: Wall-mounting the monitor and mini-pc is recommended but placement is ultimately up to you.
* **Recommended Browser**: Google Chrome

### Additional Recommendations for IT

For the best experience, your IT department should implement Kiosk mode. See the [Kiosk Mode setup guide here](/docs/release-notes/share-only/service-display-monitor-kiosk-setup.md).


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://help.solink.com/docs/understand-your-business/ai-features/service-display-monitor-getting-started/service-display-monitor-requirements-and-recommendations.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.