> For the complete documentation index, see [llms.txt](https://help.solink.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.solink.com/docs/protect-your-locations-with-alarms/use-and-configure-alarms/manage-open-alarms.md).

# Manage Open Alarms

Whenever an alarm is triggered, an **open alarm event** is created with video footage and associated data. Open alarms are alarms that are currently in progress and recording footage.

You can review open alarms from the **Alarms** page > **Recent Alarm Events**:

![](https://1562067156-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlMN1EUQcXYfv7FYpGJWR%2Fuploads%2Fgit-blob-c8a580f95776e11c6a30bcd85413205ef84261a8%2Fe075abfe3f02a8cc.png?alt=media)

In the mobile app, locations with an open alarm appear under **Open Alarms** on the **Alarms** page. See the **Mobile** tab in [Close an Open Alarm](#close-an-open-alarm).

You can also view past open alarm events from the **Events** page. Select the **Alarms** tab on the Events page (as shown in the image below) to display only alarm events. This is a useful feature if you want to create reports using alarm events:

<img src="https://1562067156-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlMN1EUQcXYfv7FYpGJWR%2Fuploads%2Fgit-blob-afe189a67b1bd9cfd308f05f75bed69d313ba1af%2F1b7fb5956853affb.jpg?alt=media" alt="" width="560">

**Note:** Only users with an Alarm Administrator role (configured by a Solink representative) can see alarm events displayed on the **Events** page.

To view your **Open** alarms:

1. Select a specific location or **All locations** from the left sidebar:

![](https://1562067156-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlMN1EUQcXYfv7FYpGJWR%2Fuploads%2Fgit-blob-4e3affa65d16b63d3d3da4a8474dbe996f5fb155%2F19b65a77bcd6e7a8.png?alt=media)

2. Select **Open** near the top-right of the page:

<img src="https://1562067156-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlMN1EUQcXYfv7FYpGJWR%2Fuploads%2Fgit-blob-254e63af8d680f6dcaeb7c2354c9292e00331f5e%2Fe560702c97e31e1e.png?alt=media" alt="" width="560">

3. Any **Open** alarm for the selected location (or all locations if you have selected All locations from the sidebar) is displayed on the page, as shown in the example below:

<img src="https://1562067156-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlMN1EUQcXYfv7FYpGJWR%2Fuploads%2Fgit-blob-d5f8815ed4003d2c83b5058ecedc656304e43002%2Fd24581c7f405854e.png?alt=media" alt="" width="640">

***

### Close an Open Alarm

{% tabs %}
{% tab title="Web" %}
You can close an open alarm from the **Recent Alarm Events** section; this can be especially useful to dismiss false alarms and ready the alarm system to detect future alarms. You can also temporarily disarm the alarm system from this location.

To close an open alarm:

1. From the **Recent Alarm Events** section, select a location.
2. If there is an open alarm, you will see the **Close** option (if you are using [VerifEye](/docs/protect-your-locations-with-alarms/alarms-with-ai-detection/verifeye-alarm-verification.md), you instead see a "Verify" option and must review the alarm event through the VerifEye console. You can still close the event this way.).

<img src="https://1562067156-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlMN1EUQcXYfv7FYpGJWR%2Fuploads%2Fgit-blob-6bf09830b8432e569b336fc945462c91298f418a%2F94e548e4d0bf7078.png?alt=media" alt="" width="360">

3. A message appears to confirm the alarm has been successfully closed.

**Note:** To disarm the alarm temporarily for this location, select **Disarm** instead, then choose for how long you would like to disarm the alarm system (15 minutes, 30 minutes or 60 minutes. Or until the next scheduled arm period based on your alarm schedule).
{% endtab %}

{% tab title="Mobile" %}
When an alarm is active:

* The location appears under **Open Alarms** on the **Alarms** page.
* An active-alarm notice may appear on the location detail screen.
* Open alarm cameras or event video to investigate.
* From the video player, use **Close Alarm** when the situation is resolved.
  {% endtab %}
  {% endtabs %}

***

### Temporarily Disarm an Open Alarm

You can temporarily disarm an open alarm for a set period of time (similar to a "snooze" button on an alarm clock).

To disarm an open alarm:

1. From the Recent Alarm Events tab, choose an open alarm you want to temporarily disarm. Select **Disarm...**.
2. Choose the amount of time you wish to disarm the alarm for (or choose to disarm until the next scheduled alarm period):

<img src="https://1562067156-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlMN1EUQcXYfv7FYpGJWR%2Fuploads%2Fgit-blob-ce5bff43676779a5249e561a924b3bd470aa8b7c%2F1111e6cef8019e64.jpg?alt=media" alt="" width="560">

3. Select **Confirm**.


---

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