> For the complete documentation index, see [llms.txt](https://help.solink.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.solink.com/docs/protect-your-locations-with-alarms/use-and-configure-alarms/generate-test-alarm.md).

# Generate Test Alarm

**Generate Test Alarm** creates a sample alarm event for a location **without triggering a live alarm**. Use the Generate Test Alarm feature to generate notifications to alarm contacts (SMS, email and mock call), and to test your on-site phone arm / disarm method.

Generating a test alarm does **not** arm or disarm the location or dispatch emergency services.

**Note:** This is different from [VerifEye](/docs/protect-your-locations-with-alarms/alarms-with-ai-detection/verifeye-alarm-verification.md) test mode. VerifEye test mode is used to walk through verification without dispatching police. Generate Test Alarm creates a labeled test event and sends test notifications.

***

## Access Generate Test Alarm Feature

**Generate Test Alarm** is available in the **web app** only (unavailable in the Solink mobile app).

To see the **Generate Test Alarm** button, you need:

* Access to the **Alarms** page
* Permission to manage alarm settings (typically an **Alarm Administrator** role, configured by a Solink representative)
* The Generate Test Alarm [user permission](/docs/manage-users-locations-and-your-account/users-page.md) must be enabled

The location must also have alarms turned on (not **Disabled**) and at least one **alarm camera**.

If you can open **Alarms** > **Configure** but do not see **Generate Test Alarm**, contact your Solink Customer Success representative or administrator to have it enabled.

***

## How to Generate a Test Alarm

To create a new test alarm:

1. On the Alarms page, select the **Configure** tab.
2. Select the location you want to test from the location list.
3. In the **Test Alarm** card, select **Generate Test Alarm**.

<img src="https://1562067156-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlMN1EUQcXYfv7FYpGJWR%2Fuploads%2Fgit-blob-64ba38b3c1bcb1976c5d652926a750ab775eb5ed%2Ff33d548224d97aa1.png?alt=media" alt="" width="560">

4. Choose an **alarm camera**. Only cameras configured as alarm cameras for this location are available. One camera can be selected at a time.

<img src="https://1562067156-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlMN1EUQcXYfv7FYpGJWR%2Fuploads%2Fgit-blob-9d8fbd7d8ccfe3afa687bb574d94d6e5b54dd8d0%2Fe12a6b569a8d7917.png?alt=media" alt="" width="640">

5. Review the event details:
   * **Title** is set automatically to `TEST [ location name ]` and cannot be edited. This makes the event easy to tell apart from a real alarm.
   * **Date** is the current date and time at the location (shown in the location's timezone) and cannot be edited.
   * **Notes** are optional. Use this field to describe why the test was generated (for example, "staff training").
6. Select **Generate**:

<img src="https://1562067156-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlMN1EUQcXYfv7FYpGJWR%2Fuploads%2Fgit-blob-deb0fa2b1cff0279cf3f4980ed484dde7ec1f2e3%2Fe17ab43fbefac50c.png?alt=media" alt="" width="560">

A confirmation message appears: **Successfully created test alarm event**. See the following section to understand what happens next/test alarm event behaviour.

***

## Generate Test Alarm: Expected Behaviour

Once you have created a test alarm, a test event is generated. The event includes video from around the time you generated it.

Navigate to the **Recent Alarm Events** tab to see your test event, indicated by a "Test" label as shown in the following image:

<img src="https://1562067156-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlMN1EUQcXYfv7FYpGJWR%2Fuploads%2Fgit-blob-cf4f132b7e419572f48bb98a7dca3ad192fd5065%2Fd158387a803982bf.png?alt=media" alt="" width="640">

You can close the event and it will appear as a closed test alarm event on the **Events** page > **Alarms** tab.

**Note**: The location stays in its current armed or disarmed state. Nothing about the live alarm system changes.

Additionally, the following happens based on your alarm subscription and enabled alarm features:

* **Self-Monitored Alarms**: The primary alarm contact receives an email and/or text message, based on whichever contact information they have provided within Solink.
* **Professionally-Monitored Alarms**: The primary alarm contact receives a text message and a pre-recorded phone call.
* **Phone Arm/Disarm**: A pre-recorded phone call is placed to the onsite phone listed in the Phone Arm / Disarm tab. To ensure the automated call reaches the on-site phone, you must make adjustments to bypass the store's automated message / IVR tree - see [Arm/Disarm PIN](/docs/protect-your-locations-with-alarms/use-and-configure-alarms/arm-disarm-pin.md#configure-phone-pin) for more information.

<img src="https://1562067156-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlMN1EUQcXYfv7FYpGJWR%2Fuploads%2Fgit-blob-f76bf33852c9ead9f7aac2cbfec36eb1d415e0e0%2F358f8d2a0b6b8b64.png?alt=media" alt="" width="560">

Please note the following caveats for generating test alarm events:

* The alarm tablet does not receive any correspondence/notifications related to the test event.
* Test events currently do not trigger any onsite alarm speakers.


---

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