> For the complete documentation index, see [llms.txt](https://help.solink.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.solink.com/docs/protect-your-locations-with-alarms/professionally-monitored-video-alarms/professionally-monitored-video-alarms-overview.md). # Professionally Monitored Video Alarms: Overview Learn more about how you can subscribe to our Video Alarms Monitoring service here. Solink is partnered with a certified monitoring partner to provide **Professionally Monitored Video Alarms.** A trained **Verification Agent** reviews video footage in real time and determines whether there is a threat to person or property. {% embed url="" %} **Note**: This service requires an additional subscription. [Please contact our Sales team or your Solink Customer Success representative](/docs/get-started/introductory-guides/how-to-contact-our-team.md) to learn more. ## Terms and Definitions The following terms are used when referring to Professionally Monitored Video Alarms: * **Alarm Contact:** Someone who is responsible as a point of contact for Solink’s Video Alarm Monitoring. There is always a Primary Alarm Contact. See [this article](/docs/protect-your-locations-with-alarms/video-alarms-faqs-and-troubleshooting/alarm-faqs.md#how-many-alarm-contacts-can-i-have-per-location) for an overview of how many alarm contacts you can assign per location. * **Verification Agent:** A monitoring agent responsible for reviewing every video where motion is detected during an active alarm schedule. When reviewing a video their role is to answer the question, “Is there a threat to person or property?”. * **Dispatch Agent:** A monitoring agent responsible for dispatching police and contacting Alarm Contacts. After the Verification Agent reviews the video, and if it is not a false alarm, the Dispatch Agent handles all potential scenarios described below. See the following articles for more information on Video Alarms Monitoring: * [Professionally Monitored Video Alarms: How it Works](/docs/protect-your-locations-with-alarms/professionally-monitored-video-alarms/professionally-monitored-video-alarms-how-it-works.md) * [Add Monitoring Agent Contact to your Phone](/docs/protect-your-locations-with-alarms/use-and-configure-alarms/add-monitoring-agent-contact-to-your-phone.md) * [Alarm Camera Package](/docs/protect-your-locations-with-alarms/professionally-monitored-video-alarms/video-alarms-camera-packages-indoor-outdoor.md) * [Alarm Events with Video Verification](/docs/protect-your-locations-with-alarms/professionally-monitored-video-alarms/alarm-events-with-video-verification.md) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation by asking a question. Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters: ``` GET https://help.solink.com/docs/protect-your-locations-with-alarms/professionally-monitored-video-alarms/professionally-monitored-video-alarms-overview.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.