> For the complete documentation index, see [llms.txt](https://help.solink.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.solink.com/docs/manage-users-locations-and-your-account/reset-password.md).

# Reset Password

Set a new password for your Solink account.

You can reset your Solink login password if you would like to either **update your password** OR you **forgot your password**.

***

## Update your Password Directly in Solink

You can update your password from the [Settings](/docs/manage-users-locations-and-your-account/how-to-access-settings.md) page in the Solink platform (select your username in the top-right corner and select **Settings**).

To update you password:

1. In Solink **Settings**, select the **My Account** tab.

<img src="https://1562067156-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlMN1EUQcXYfv7FYpGJWR%2Fuploads%2Fgit-blob-4274d1df4deebe4b8314d93f2113150687ecd0ef%2Fac2d5b687da16ea1.png?alt=media" alt="" width="560">

2\. Type in a new password in the **New Password** field. Ensure to follow the password requirements listed in the tooltip. You cannot create a new password if you are missing any of the password requirements, as shown in the following image:

<img src="https://1562067156-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlMN1EUQcXYfv7FYpGJWR%2Fuploads%2Fgit-blob-0829b59f788d4441cdd8f4965414c889ff1ea2fd%2F2b5a2b4ae535acf2.png?alt=media" alt="" width="560">

**Note:** You can create or reset a password with only the following special characters: **!@#$%^&\***.

3\. Once the tooltip confirms you have met all the password requirements, you can re-type the new password into the **Confirm Password** field.

4\. Select **Submit** to save this password for the account. A confirmation message appears - this indicates the password was successfully applied to the account.

***

## Reset Password from Login Screen (You Forgot Your Password)

You can reset your password from the Solink login screen in the event that you **forget your password**.

To reset a forgotten password:

1. Select **Don't remember your password?** from the login screen:

![](https://1562067156-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlMN1EUQcXYfv7FYpGJWR%2Fuploads%2Fgit-blob-16f8a7fe925bf2a0c768092fd8b1ed0777fc3f4f%2F4b448a21bf238d69.png?alt=media)

2. Type your email address, then select **Send Email**:

![](https://1562067156-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlMN1EUQcXYfv7FYpGJWR%2Fuploads%2Fgit-blob-4b2c2219adefb3cbd718fc2bf256137fb8d7ffb2%2F4dfbc2e0164337c2.png?alt=media)

3. A confirmation displays once the email has been sent.
4. Navigate to your email inbox and find the email Solink sent to you. The subject line is: **Set your Solink password**.
5. In the email, select **Click here to set your password**:
6. Type a new password in the **your new password** field. Ensure to follow the password requirements listed in the tooltip. You cannot create a new password if you are missing any of the password requirements, as shown in the following image:

![](https://1562067156-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlMN1EUQcXYfv7FYpGJWR%2Fuploads%2Fgit-blob-e7825a6e8e9f6700b55513f524076dfa8dce904e%2F22a41e7f626af5dc.png?alt=media)

7. Re-type the password in the **confirm your new password** field below.
8. Select the button below the fields to apply the new password - a confirmation is briefly displayed to let you know the password was applied successfully to your account.


---

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