> For the complete documentation index, see [llms.txt](https://help.solink.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.solink.com/docs/install-connect-and-integrate/solink-installation-requirements.md). # Solink Installation Requirements Ensure your location meets these requirements prior to technician arrival for installation. Follow the guidelines in this document to ensure our technician can perform a timely and stress-free installation that aligns with your timelines. **Note**: The camera system is typically one of the final elements to be installed at a new location. Ensure your location meets the following requirements prior to our technician’s visit: * The location has a stable and active internet service. * [Solink domains](/docs/install-connect-and-integrate/allow-list-urls.md) are allowed by your network provider. * The location has permanent power and outlets to connect to that power. * Open port on managed network switch (if applicable), with port number shared with us. * If the location has existing cameras, please ensure an accurate NVR/camera credentials has been provided to your Solink Account Executive or Deployment Project Manager prior to the installation. * A dedicated area for the Solink Recording Device is in place, with direct access to a power outlet, and the current firewall/network router (network rack/shelf is recommended). * If the location has a drop ceiling, the grid must be installed and there must be enough tiles available for the number of cameras that are to be mounted. * Space is clear enough for technicians to maneuver with a ladder and/or scissor lift and technician can have full access to the networking area. * Painting has been completed (recommended to protect camera lens covers, but not required). * If county/city/state requires a low voltage permit and/or inspection, please ensure it is in place, or provide us with necessary contact information to arrange it. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation by asking a question. Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters: ``` GET https://help.solink.com/docs/install-connect-and-integrate/solink-installation-requirements.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.