> For the complete documentation index, see [llms.txt](https://help.solink.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.solink.com/docs/get-started/getting-started-guide.md). # Getting Started Guide Learn how to get started with Solink right here. Check out this article to get started and jump into the basics of using Solink. If you need help with something along the way (or at any time), don't hesitate to reach out to our team. The easiest way to contact us is through **Live Chat** - select the chat bubble while logged into your account at solinkcloud.com, or right from here (Solink Help Center) to reach us: Still need more contact information? Select the following button to learn more. [How to Contact Us](/docs/get-started/introductory-guides/how-to-contact-our-team.md) *** ### The Basics: What You Need to Know to use Solink Let's start with the basics of Solink - in other words, things every user should know. {% embed url="" %} #### Logging In You can log in to your Solink account at [solinkcloud.com](https://solinkcloud.com). All you need is your username and password: ![](https://1562067156-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlMN1EUQcXYfv7FYpGJWR%2Fuploads%2Fgit-blob-2ecf456b16197b2d0e3bd0c7a4de21edc86766ca%2F4e9ea5bbccfe0c62.png?alt=media) If you forgot your password or aren't sure where to get your login credentials, check the **How to Log in to Solink** guide below first. Reach out to us afterwards if you still need login help. [How to Log in to Solink](/docs/get-started/introductory-guides/how-to-log-in-to-solink.md) *** #### Navigating Video Start from the **Video** page to watch footage from any of your cameras across your locations. Here's a quick breakdown of the Video page basics: Want to learn more about the Video page and how to navigate Solink's video player? Watch a quick video below to start. {% embed url="" %} Check out our guides if you want to learn more about the Video page: [Video Page + Player Overview](/docs/watch-and-find-video/video-player-user-interface/video-player-overview.md) *** #### View Multiple Cameras at Once You can view multiple cameras at the same time: Just select the videos you want to watch from the Video page via the **Select** button: You can also add more cameras while in the video player from the right-side of the screen: The Multi-View guide below covers the same content, but you can visit the link and save it for later if you need to reference these instructions at any time. [Multi-View Guide](/docs/watch-and-find-video/manage-cameras/watch-multiple-cameras-at-once-multi-view.md) You can also use Solink's **Video Wall** to display multiple videos at once, especially if you want to customize the layout and continuously display live video on a monitor: [Video Wall Guide](/docs/watch-and-find-video/manage-cameras/video-wall.md) *** #### Motion Search - How to Quickly Find Footage Scrolling through hours of video is a lot of work. But you can speed up your search with Solink's Motion Search feature, which allows you to pinpoint an area of the camera and skip directly to whenever motion occurred in that area. Check out the video below to learn more about Motion Search. {% embed url="" %} We also have a Motion Search guide available if you want to dive in a bit more. [Motion Search Guide](/docs/watch-and-find-video/video-tools/motion-search.md) *** #### Saving Video You can save a clip to the Solink cloud. Select the **Save Clip** button in the video player to save a custom video clip: It is important to save before the footage is no longer available, as per your camera's retention period. Retention determines how long you can access HD and SD video before it expires (see [Video Retention](/docs/watch-and-find-video/manage-cameras/how-to-check-camera-video-retention.md) for more information). Check out our Saving Clips Guide below to learn more about how you can save and manage your saved clips: [Saving Clips Guide](/docs/review-events-and-save-evidence/clips/save-video-clips.md) Once you have saved a clip, it is accessible on the **Clips** page: ![](https://1562067156-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlMN1EUQcXYfv7FYpGJWR%2Fuploads%2Fgit-blob-1ec09499d8ab48bc419a7155220f2ed1261ed5ca%2Fe82fe455bf455b73.png?alt=media) To learn more about the Clips page, including how to search and filter for saved clips, see the Clips Page Guide below. [Clips Page Guide](/docs/review-events-and-save-evidence/clips/how-to-use-the-clips-page.md) *** #### Search Events Events pair data - such as POS transactions - and video footage together. You can access all of your events right from the Events page in Solink: The Events page is your hub for data and there are many ways to search and filter the events you are looking for: * Use the date, timeframe and location filters at the top of the page to adjust the displayed events: * Use the search bar to find events that contain or do not contain a particular title, keyword, number, etc. Use the filters to further narrow your search. You can also save your search as a report, allowing you to streamline the filtered data into a **Dashboard** widget (see the linked guide below for information on how to create a report). * Select an event card thumbnail to watch the event in the Solink video player, where you can perform additional actions as shown below: Check out the guides below if you want to learn more about how you can get the most out of your events: [Events Page UI Guide](/docs/review-events-and-save-evidence/events/events-page-user-interface-guide.md) [How to Create a Report](/docs/understand-your-business/search-and-save-reports/create-a-report.md) #### Turn Data into Insights: Dashboard Page You can display data from your video and POS systems on the Solink **Dashboard** page: Learn more about the Dashboard page, how it integrates your data and how to create widgets via the link below: [Data and Reporting Guides](https://github.com/SolinkCorp/help-centre-docs/tree/main/docs/understand-your-business/README.md) *** ### Using Add-Ons? Start Here Solink offers add-on services to further enhance your security experience. If you have any of the add-ons below, we've linked some guides to help you get started on your journey. #### Video Alarms With Solink Video Alarms, you can arm the alarm system directly in Solink to protect your business. Designate alarm contacts to receive alarm alerts or you can rely on our monitoring agents to review alarms and only reach out if there is a real threat to person or property. Select the button below to get started learning about Video Alarms: [Video Alarms: Getting Started](/docs/protect-your-locations-with-alarms/video-alarms-getting-started.md) #### AI Features Solink is continuing to expand the suite of AI features to help you easily secure your business. If you are subscribed to our [AI Package](https://solink.com/ai/), you can learn more about the various features you have access to via the guides linked below: [AI Features Guides](/docs/understand-your-business/ai-features.md) Add additional storage space so that you can save more clips and back up camera footage for longer periods of time in the Solink cloud. See the Cloud Storage guide below for more information: [Cloud Storage Guide](/docs/manage-users-locations-and-your-account/cloud-storage/cloud-video-backup-overview.md) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation by asking a question. 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